Billing Assistance:
With Utility Help, improve your billing experience with reliable and cost-effective services. We ensure efficient management of your billing process to guarantee satisfaction.
Utility Bill Organization
Experience seamless utility bill management with Utility Help. We efficiently organize and consolidate your utility bill invoicing and payment procedures, reducing errors and late fees through automated billing delivery.
Energy Management Solutions:
Discover enhanced energy management solutions with Utility Help. Our streamlined approach allows for swift and detailed energy analysis, driving efficiency and savings for your operations.
Promotional Updates:
Stay informed about promotions tailored to your locality with Utility Help. We provide timely updates with comprehensive service details to ensure maximum benefits for our customers.
Utility Help's Next-Gen Approach to Building Performance Standards (BPS)
Utility Help is excited to unveil a groundbreaking solution in building performance standards (BPS). As leaders in utility management and ESG solutions, we are proud to introduce our comprehensive BPS offering, marking a significant milestone in the industry. This innovative service is designed to revolutionize how property managers navigate environmental regulations, ultimately enhancing the sustainability and operational efficiency of their properties.
PLANNING, PEFORMANCE & PROGRESS:
Utility Help is dedicated to assisting you in optimizing your plans that may be adversely affecting your budget. We provide convenience by keeping you updated with improved plans. Our comprehensive management approach ensures that our customers receive regular updates on the best promotions available for the satellite services they utilize. We make it a priority to keep them informed about all promotions. At the heart of our service is customer handling, guiding individuals in the right direction to achieve their goals effectively. We feel an obligation to provide our customers with the best promotions available, ensuring their satisfaction and success with Utility Help.
Services We Offer
Complete Billing Solutions
Utility Help specializes in real estate management solutions, utilizing advanced web-based utility billing software tailored specifically for sub-metering and RUBS (Ratio Utility Billing System) industries. This unique software streamlines billing processes, enabling comprehensive billing, payment collections, and online access in a user-friendly format adaptable to each property’s requirements. It facilitates consolidated billing for entire portfolios, allowing instant information sharing among corporate officers, community staff, and residents.
Key services offered by Utility Help to enhance property NOI (Net Operating Income) include:
- Customizable Billing: Incorporate unlimited billable charges into property invoices, such as water, sewer, trash, electricity, gas, internet, and more.
- Convergent Billing: Seamlessly integrate fees charged by property management into utility invoices through data import/export.
- RUBS (Ratio Utility Billing System): Allocate a building’s utility bill among residents based on factors like occupancy, square footage, or bedroom/bathroom count.
- Sub-metered Billing: Utilize various meter types to bill individual units based on usage, with automatic monthly rate calculations and configurable allocation.
- Payments: Enable on-site, online, phone, and mail payments for residents, providing flexibility and convenience.
- Software Access for Community Managers: Grant managers permission-based access to software for handling move ins/outs, financial transactions, late notices, resident assistance, and more.
- Software Access for Residents: Provide residents with security codes for online account registration, enabling online payments, ebills, viewing billing history, and accessing invoices in PDF format.
Sub-Metering Systems
Utility Help’s U-Submetering program serves both new and existing properties, delivering customized sub-metering solutions across various real estate types. Leveraging advanced meters, data collection systems, and our billing software, we provide a holistic utility management solution. Amidst rising utility costs nationwide, our program benefits both owners and tenants. Owners enjoy reduced utility expenses, improved cash flow, lower operating costs, and enhanced property value. Tenants gain control over their utility expenses, fair billing practices, and incentives for conservation.
Our program entails thorough property analysis, tenant communication, allocation setup, and billing procedures. We handle every aspect, from training to customer service, allowing property owners and management teams to prioritize resident satisfaction.
Ratio Utility Billing Systems
Utility Help’s U-RUBS program empowers property owners to transition utility expenses like water, electric, sewer, and more to tenants, offering a solution to the steep rise in utility costs. With the ability to implement U-RUBS separately or alongside sub-metering, property owners see utilities transform from expenses to assets, boosting Net Operating Income and property value. Tenants benefit from increased control over usage and rent increases, leading to a significant drop in consumption and billing charges. Our streamlined process includes property analysis, tenant communication, allocation setup, and billing procedures, relieving property owners and management teams of administrative burdens and allowing them to focus on enhancing resident satisfaction.
Vacant Unit Cost Recovery
Vacant Unit Cost Recovery (VCR) by Utility Help aids owners in recuperating expenses from tenants who fail to transfer utility services upon move-in or prematurely close accounts before move-out. As utility costs soar, VCR becomes crucial for management companies and owners, helping rectify costly errors and reducing Net Operating Expenses. Our program increases income by invoicing tenants for their share of utility usage, offsets energy costs, and ensures proper organization of utility invoice data for real-time management reports. We handle invoicing, late registration fees, and include utility charges in monthly statements, offering customizable options to accommodate varying circumstances.
Collection Services
In the realm of utility billing, effective collections are becoming increasingly scarce. While many utility management firms focus on business growth rather than fulfilling client obligations, Utility Help distinguishes itself with a robust set of collection features. Our offerings include personalized collection calls conducted by our specialized in-house staff, a tiered series of collection letters, continuous access to current past due reports on our website, round-the-clock payment options, and the acceptance of all major credit cards. These comprehensive collection solutions underscore our commitment to serving our clients with excellence.
TEAM UP WITH US TO TAKE YOUR BUSINESS FARTHER
Our proprietary software platform – combined with expert people – delivers unmatched data quality and guarantees your bills are paid on time and accurately. View and pull reports through our portal to clearly see utility usage and identify areas for improvement. Integrate seamlessly with your own property management software to ensure consistent data flow.
A Greener Path to Savings
Understanding the lack of direct financial incentives for residents, Utility Help offers comprehensive solutions, which include installation, monitoring, meter reading, billing, collection, and reporting, to address utility usage regulation
People who appreciate our people
You lack trust if the wrong people are in your life. Furthermore, Utilityhelp employs the right people, in my opinion. You possess experts. There are people who are willing to assist you.
Statistics that tell the story
Managing utilities for
service points
Saving our partners
in 2020
Processing
invoices
Complete Billing Solutions
Utility Help specializes in real estate management solutions,
Sub-Metering Systems
Utility Help's U-Submetering program serves both new and existing properties,
Ratio Utility Billing Systems
Utility Help's U-RUBS program empowers property owners to transition utility expenses
Vacant Unit Cost Recovery
Vacant Unit Cost Recovery (VCR) by Utility Help aids owners in recuperating expenses
Collection Services
In the realm of utility billing, effective collections are becoming increasingly scarce
Complete Billing Solutions
Utility Help specializes in real estate management solutions, utilizing advanced web-based utility billing software tailored specifically for sub-metering and RUBS (Ratio Utility Billing System) industries. This unique software streamlines billing processes, enabling comprehensive billing, payment collections, and online access in a user-friendly format adaptable to each property's requirements. It facilitates consolidated billing for entire portfolios, allowing instant information sharing among corporate officers, community staff, and residents.
Key services offered by Utility Help to enhance property NOI (Net Operating Income) include:
1. Customizable Billing: Incorporate unlimited billable charges into property invoices, such as water, sewer, trash, electricity, gas, internet, and more.
2. Convergent Billing: Seamlessly integrate fees charged by property management into utility invoices through data import/export.
3. RUBS (Ratio Utility Billing System): Allocate a building's utility bill among residents based on factors like occupancy, square footage, or bedroom/bathroom count.
4. Sub-metered Billing: Utilize various meter types to bill individual units based on usage, with automatic monthly rate calculations and configurable allocation.
5. Payments: Enable on-site, online, phone, and mail payments for residents, providing flexibility and convenience.
6. Software Access for Community Managers: Grant managers permission-based access to software for handling move ins/outs, financial transactions, late notices, resident assistance, and more.
7. Software Access for Residents: Provide residents with security codes for online account registration, enabling online payments, ebills, viewing billing history, and accessing invoices in PDF format.
Sub-Metering Systems
Utility Help's U-Submetering program serves both new and existing properties, delivering customized sub-metering solutions across various real estate types. Leveraging advanced meters, data collection systems, and our billing software, we provide a holistic utility management solution. Amidst rising utility costs nationwide, our program benefits both owners and tenants. Owners enjoy reduced utility expenses, improved cash flow, lower operating costs, and enhanced property value. Tenants gain control over their utility expenses, fair billing practices, and incentives for conservation.
Our program entails thorough property analysis, tenant communication, allocation setup, and billing procedures. We handle every aspect, from training to customer service, allowing property owners and management teams to prioritize resident satisfaction.
Ratio Utility Billing Systems
Utility Help's U-RUBS program empowers property owners to transition utility expenses like water, electric, sewer, and more to tenants, offering a solution to the steep rise in utility costs. With the ability to implement U-RUBS separately or alongside sub-metering, property owners see utilities transform from expenses to assets, boosting Net Operating Income and property value. Tenants benefit from increased control over usage and rent increases, leading to a significant drop in consumption and billing charges. Our streamlined process includes property analysis, tenant communication, allocation setup, and billing procedures, relieving property owners and management teams of administrative burdens and allowing them to focus on enhancing resident satisfaction.
Vacant Unit Cost Recovery
Vacant Unit Cost Recovery (VCR) by Utility Help aids owners in recuperating expenses from tenants who fail to transfer utility services upon move-in or prematurely close accounts before move-out. As utility costs soar, VCR becomes crucial for management companies and owners, helping rectify costly errors and reducing Net Operating Expenses. Our program increases income by invoicing tenants for their share of utility usage, offsets energy costs, and ensures proper organization of utility invoice data for real-time management reports. We handle invoicing, late registration fees, and include utility charges in monthly statements, offering customizable options to accommodate varying circumstances.
Collection Services
In the realm of utility billing, effective collections are becoming increasingly scarce. While many utility management firms focus on business growth rather than fulfilling client obligations, Utility Help distinguishes itself with a robust set of collection features. Our offerings include personalized collection calls conducted by our specialized in-house staff, a tiered series of collection letters, continuous access to current past due reports on our website, round-the-clock payment options, and the acceptance of all major credit cards. These comprehensive collection solutions underscore our commitment to serving our clients with excellence.
What our clients like
about Utilityhelp
Direct Line for Support
You have questions. Your personal representative has the answers.
Regulatory Guidance
Make sure you’re compliant with all regulations.
Guaranteed Results
Ask about our Positive Results Promise for our utility services.
Accurate and Efficient Service
You’ll get onboarded in no time, and you’ll start seeing the benefits quickly.
Customized Solutions
We work for you, not the other way around.
Personalized Training
Get your team members up to speed quickly.
Beneficial Promotions
Utility Help is dedicated to optimizing your budget by addressing plans that strain your finances. We provide tailored solutions to alleviate financial burdens and enhance your overall experience.
Comprehensive Management
At Utility Help, we ensure our clients are kept abreast of the latest promotions available for their satellite services. Our regular updates empower customers to make informed decisions and capitalize on the best promotional offers
Customer Assistance
Providing exceptional customer support is a cornerstone of Utility Help. We take pride in guiding our customers towards the most advantageous promotions, helping them achieve their goals with confidence and ease.
Start your most positive connection
Contact us today! Get a demo to see how you can remove the burden of utility management while reducing your costs and energy usage.
Disclaimer
While we provide services like bill payment, service switching, and maintenance scheduling for your convenience, it's important to note that you remain fully capable of managing these tasks independently. Our aim is to foster transparency and open communication between you, our esteemed customer, and our team.
Terms of Use Agreement
IMPORTANT! PLEASE READ THIS ENTIRE AGREEMENT CAREFULLY
Nothing in this material is intended to override the corporate separateness of local entities. Working relationships discussed in this material do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
Utilityhelp has numerous affiliates for convenience and simplicity for the ease of customers. Similarly, Utilityhelp has business relationships with thousands of customers, suppliers, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venture, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
If you are not willing to abide by the General Terms, do not use this Site or the Services.
Changes and Additional Terms
Utilityhelp may revise the Terms & Conditions at any time without notice. You should revisit this Site periodically to make sure you are aware of the most recent General Terms because they will be binding on you. Your use of the Site or Services after such changes constitutes your agreement to such changes.
You are advised to check each page you visit on the Site. Some locations may have special additional terms and conditions that apply to use of or interaction with that location. These terms and conditions may also be changed at any time without notice. Your use of that location constitutes your acceptance of those special additional terms and conditions.
Use of the Site
You are prohibited from violating, or attempting to violate, the security of the Site or Services. Any such violations may result in criminal and civil liabilities to you. We will investigate any alleged violations, and, if a criminal violation is suspected, we will cooperate with law enforcement agencies in their investigations. Violations of the security of the Site and Services include, without limitation, the following:
- Logging into or attempting to log into a server or account that you are not authorized to access;
- Accessing data or taking any action to obtain services not intended for you or your use;
- Attempting to probe, scan, or test the vulnerability of any system, subsystem or network;
- Tampering, hacking, modifying or otherwise corrupting or breaching security or authentication measures without proper authorization;
- Transmitting material that contains viruses, Trojan horses, worms, time bombs, cancellous or other computer programming routines or engines with the intent or effect of damaging, destroying, disrupting or otherwise impairing a computer’s functionality or the operation of the Site or Services;
- You are prohibited from transmitting the same or similar unsolicited e-mail messages, bulk commercial advertising, or chain letters to one or more e-mail groups (which are two or more e-mail addresses aggregated as a single e-mail addresses).
You are prohibited from using the Site or Services to infringe on any person’s copyright, trademark, patent or other intellectual property rights. We may terminate your right to access the Site and Services if we believe you are using the Site and Services in a manner that infringes the copyright, trademark, patent or other intellectual property rights of another. You may be ordered by a court to pay money damages to us and to the rightful owner of any intellectual property rights you violate.
In using the Site or Services, you must not:
- Post, e-mail, link or otherwise transmit or use the Site or Services in furtherance of any unlawful, harmful, harassing, defamatory, threatening, vulgar, sexually explicit, hateful or otherwise objectionable material of any kind, any material that exploits children or is invasive of another person’s privacy or other rights, or any material that UtilityHelp in its sole discretion does not wish posted or transmitted on the Site and Services;
- Continue to send e-mail to a recipient who has indicated that he/she does not wish to receive a communication from you;
- Engage in and/or encourage conduct that would: 1) violate any applicable law or regulation or 2) give rise to civil liability;
- Engage in conduct which could damage or impair the intended operability of the Site or the Services;
- Impersonate any individual or entity, falsely state or otherwise misrepresent your identity or affiliation in any way, or forge, delete or alter any part of TCP/IP packet header information in any e-mail or other posting;
- Engage in deceptive online marketing; or
- Assist or permit any persons in engaging in any of the activities described above.
You must exercise caution, good sense and proper judgment in using the Site and Services. You are responsible for any material you place on or transmit to or through the Site or Services. You agree, represent and warrant that any information you post to or transmit through the Site or Services is truthful, accurate, not misleading and offered in good faith, and that you have the right to post or transmit such information. Such information (including without limitation, data, text, software, music, sound, photographs, graphics, video, messages or any other materials whatsoever), whether publicly posted or privately transmitted, is your sole responsibility.
You agree that use of any information obtained via the Site or Services is at your own risk.
We reserve the right (but not the obligation) in our sole discretion to refuse or delete any of your content as well as suspend or terminate without notice your access to the Site and Services upon a violation or attempted violation of this Agreement. Indirect or attempted violations of this Agreement, and actual or attempted violations by a third party acting on your behalf, shall be deemed violations by you of this Agreement. Furthermore, it is a violation of this Agreement to use the services of another company for the purpose of facilitating any of the activities which violate this Agreement if such use of another company’s service could reasonably be expected to adversely affect the Site and Services any manner.
Trademark and Copyright
Not all marks of Utilityhelp will appear on this Site.
The user may forward, distribute, and/or photocopy copyrighted materials of Utilityhelp located on this Site only if the entire relevant page or document is unaltered and complete, including all of their headers, footers, disclaimers, and other information. You may not copy these documents to a Web site.
Privacy Statement
Click Here to view the Utilityhelp Privacy Statement.
No Warranty
This Site and Services are provided “As Is” and without warranties of any kind, whether express or implied, to the fullest extent permissible pursuant to applicable law, Utilityhelp disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
Limitation of Liability
Utilityhelp shall not be liable to you or any other party for any compensatory, punitive, special or consequential damages that result from the use of, or the inability to use. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
If you are dissatisfied with any portion of the Site or the Services or with any of these terms, your sole and exclusive remedy is to discontinue using the Site and the Services.
Non-Confidentiality of User Materials
You are not to transmit any material to or through this Site that you consider to be confidential or proprietary. Any material which you transmit to or through this Site will be considered non-confidential and non-proprietary. Except as expressly provided in Utilityhelp’s Privacy Statement or separate written agreement between you and Utilityhelp
Use of Third Party Web sites
As a convenience, Utilityhelp may provide links to Web sites operated by third parties. If you decide to access a third party’s Web site through a link provided by this Site, you do this at your sole risk. Utilityhelp is not responsible for any viruses or other damaging elements encountered in linking to a third party Web site. Utilityhelp makes no warranty or representation regarding and if not responsible for the linked Web sites or the content of such Web sites.
User Communications Areas
The Site may contain areas where users communicate with each other, including but not limited to blogs, bulletin boards, calendars, chat areas, or personal web pages. However, Utilityhelp shall have no liability related to the content of any communications made in these areas.
Disclosure; Forward-Looking Statements
Some of the information on this Site may contain projections or other forward-looking statements regarding future events or the future financial performance of the Company. We wish to caution you that these statements are only predictions and that actual events or results may differ materially. We refer you to the documents the Company files from time to time with the Securities and Exchange Commission (SEC), Internet infrastructure, volatility of stock price, financial risk management, and future growth subject to risks.
Global Availability/Export Controls
Those who access the Sites or Services do so on their own and are responsible for compliance with all applicable US and local laws. You may not export or re-export any Services, information or materials accessed on or described on this Site except in full compliance with all United States laws and regulations. In particular, you may not export or re-export into (or to a national or resident of) United States embargoes or sanctions goods, services or technology, to any person or entity on the U.S.
Indemnity of Company
You agree to indemnify, hold harmless, and defend Utilityhelp including reasonable attorneys’ fees, to the extent that such action is based upon, arises out of, or relates to your violation, or violation by any other person using your password or account of the terms and conditions of this Agreement.
Applicable Law and Dispute Resolution
This Agreement shall be governed by the internal substantive laws of the US. Any dispute resolution proceedings, whether in arbitration or court, will be conducted only on an individual basis and not in a class or representative action or as a named or unnamed member in a class, consolidated, representative or private attorney general action.
How to Contact Us
If you have any questions or concerns about the online statement for this Site or its implementation you may contact us at:
Utilityhelp
Attn: 3126 Coney Island Ave Brooklyn, NY 11235
Phone: +1 (855) 755-1929
Email: info@utilityhelp.com
Utilityhelp appreciates your interest in this website and other related or linked services. Your privacy is important, and we want you to understand our practices regarding gathering information from visitors to the site and how we use that information.
Please check each portion or page of the site that you visit. Certain portions or pages of the site may contain changes to the Privacy Statement applicable to your use of that portion or page. For example, certain applications may request additional information from you.
Utilityhelp provides a refund option within 90 days from the original date of purchase. If you terminate a service, a refund must be requested within 90 days of the original purchase date. Failure to contact us within this timeframe will result in the non-processing of a refund.